Private company knowledge

Intelligent answers for better business decisions.

ObiAnswers turns your approved policies, handbooks, and procedures into clear, source-backed guidance for every team.

Start a pilot See ObiAnswers in action

Answers from your documents. Sources included. Manager fallback when the policy is unclear.

Employee question

Can a customer receive a refund after 30 days?

Approved answer found

The standard refund window is 14 days. Requests after that period require manager approval.

Refund Policy

Verified source · Page 6

The operational gap

Policies are only useful when the team can find the right answer.

Frontline work moves quickly. Approved knowledge is often trapped in files, shared drives, and manager inboxes.

New employees forget policies

Managers receive repetitive questions

Employees search through large PDFs

Different employees give customers different answers

Outdated documents create confusion

Managers cannot see which policies confuse the team

How it works

A controlled path from policy to answer.

Upload approved knowledge

Managers add policies, procedures, handbooks, and training materials.

Employees ask questions

The assistant searches only the company library that employee is allowed to use.

Return a source-backed answer

Answers include verified sources. Unsupported or conflicting questions go to a manager.

Built for the real workday

Give every answer a clear source and every gap a next step.

Faster access

Find approved information without searching folders or handbooks.

Fewer interruptions

Keep routine questions moving while managers focus on exceptions.

Consistent responses

Give teams the same source-backed guidance across locations.

Easier onboarding

Help new employees learn procedures in the flow of work.

Verifiable answers

Show the document and verified page or section behind every answer.

Policy visibility

See unanswered questions and confusing topics without another AI call.

Centralized knowledge

Keep company-approved policies organized in one private library.

Document history

Track versions, processing state, upload activity, and archive status.

Use cases

Designed for teams who answer questions while helping people.

ObiAnswers supports approved operational guidance. It does not replace licensed medical, legal, or financial professionals.

Front desksHospitalityProperty managementDaycare and pet careRetail and service businessesMulti-location operationsAdministrative healthcare teams

Company knowledge stays company-specific.

Access is checked on the server for every request. The browser never chooses which organization or vector store to search.

Review security

Company-isolated libraries

Server-verified access

Role-based permissions

No general web answers

Source citations

Audit history

Manager-controlled content

Safe manager fallback

Put optimal business intelligence behind every frontline answer.

Start with one team, one approved document library, and a safer way to answer daily questions.

Start a pilot