ObiAnswers support

Help with your workspace. A clear next step.

Find account and upload guidance, or contact the ObiAnswers team for help.

Contact support

Tell us which screen you were using, what happened, and the approximate time. Include the app version and any visible error reference. Do not send passwords, payment-card details, or confidential company documents.

Sign-in and invitations

Use your username or email to sign in. Verify your email before joining a workspace. An employer invitation must match the email on your account.

Recover your account

Document uploads

Managers can upload PDF, Word (.docx), text, and Markdown files up to 20 MB each. Keep the page open during transfer, then wait for the source to become Ready. Use retry or resume when offered; replace a file that cannot be processed.

Open your workspace

Answers and sources

Open an answer’s source to check its supporting passage. If guidance is missing, unclear, or incorrect, ask a manager for review. Company policy decisions belong to your organization.

How ObiAnswers works

Billing and workspace data

Workspace owners manage subscriptions, payment details, exports, and workspace closure. Employees should contact their workspace owner for access or billing questions.

Owner data and billing controls

Privacy and account deletion

Verified account holders can submit privacy requests and follow up on them. Account deletion is available in account settings. Workspace owners must transfer ownership or close their workspaces before deleting their account.

Privacy requests